Policies & Insurance Receipts

AVAILABILITY
Spa reservations and accommodation are based on availability. Some restrictions may apply. Please ensure you book ahead to confirm your spa treatment(s) by calling 416.350.2424 or email shizenspa@cosmotoronto.com

CANCELLATION POLICY
There is a 48 hour cancellation policy for individuals from Monday to Sunday. There is a 48 hour cancellation policy for group bookings any day of the week. If less notice is given a 100% cancellation fee will be charged.

INSURANCE RECEIPTS
Insurance receipts are provided upon requesting RMT treatments at the time of booking only